Computer Tips from the Computer Guru – Send Error Report is Suspicious...
If you use Microsoft products I know you have seen the image below and it either bugs you like it does me or you actually click the "Send Error Report" button.
Well, I have my own opinions on that window above and you might not agree, but that is ok.
Microsoft has been putting out poor products for awhile now and I really think they put those products out really fast to make that FAST BUCK! So they use this error reporting feature for us to help them fix their problems, which could have been fixed before they put the product out on the street.
We click the "Send Error Report" button and they get the problem and then they put a fix out using the "Automatic Updates" feature.
They are basically using us as "BETA Testers" for free and they are making all the money!
We'll Get Back to You?
Not letting us know how the data we send through WER is improving Office and other Microsoft products is a good example of how Microsoft sometimes hurts itself even when it's trying to do the right thing. As one IT pro said, "I have not seen or heard that Microsoft is improving anything because of WER. Maybe they should release stats." In fact, many survey respondents had good suggestions for sharing information about WER, including a Knowledge Base page listing reported crashes and fixes, a blog to discuss WER issues, and email acknowledgments.
I hope this posting was beneficial to you.
Jerome Benton is the owner of JERPAT, LLC a Web Designs and Virtual Assistance company, http://www.jerpat.org. He specializes in web design and has partnered with his wife's virtual assistance business to give every company the quality services they need at an affordable price. You can learn more about Jerome at www.professionaladminteam.com.
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